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Job Title: SALES CO-WORKER
Department :
Salary Range :25000-30000
Experience : Exp – 0-5 Yrs
Gender : FEMALE
Qualification : Any Graduates Good Communication
Job Description:
Optimize the Organization shopping experience in your shop to secure satisfied customers and increase sales. Maximize sales in your area of responsibility using knowledge of your particular product range, your top sellers, 3 Aces and 1 King and the local market and customers. You use Organization tools and the experience and expertise of your colleagues. You support the efficient working of the Organization mechanical sales system to ensure the continued success of the Organization Concept YOU WILL You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. You understand how to use the different Organization sales and communication channels and know-how for the different customers you meet. You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the Organization basic merchandising standards are in place at all times to give customers a positive shopping experience. You convey passion about Organization products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues. You understand the store and department action plans. You take responsibility for your department goals and know how you contribute. You actively offer all the services available in the store to help customers make informed choices, which results in a better shopping experience for them. You lead and/or support the implementation of planned commercial activities involving your department throughout the store. You ensure you maximize sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritized products (e.g. overstock/övertag). demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability. You are familiar with the Organization social and environmental commitments and know how you can contribute to sustainability
Job Title: CUSTOMER RELATIONS CO-WORKER
Department :
Salary Range :25000-30000
Experience : Exp – 0-5 Yrs
Gender : FEMALE
Qualification : Any Graduates Good Communication
Job Description:
To ensure that the department/work area is effective for customers’, and cost-efficient for the store. Handle complaints and claims efficiently and with empathy. Handle payments in an efficient, accurate and friendly way. Always aim to create a positive experience for our customers so they will want to return and shop with us again and again. Actively work towards fulfilling the four tasks of the store. YOU WILL • To ensure the work-space is effectively equipped at all times throughout the day and that we are ready and available to help customers when needed. • To ensure to listen to our customers and use knowledge of both the product range and how retailing works in order to offer informed solutions and resolve customer issues. • To record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences. • listening to feedback from customers when it is given and passing this on to my manager. • working with my manager to identify solutions to customer issues. • To actively work together with other store functions to continuously improve the shopping experience for our customers in order to drive sustained long-term profitability. • To know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan. TOGETHER AS A TEAM: To drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to
Job Title: FOOD & BEVERAGE CO-WORKER
Department :
Salary Range :25000-30000
Experience : Exp – 0-5 Yrs
Gender : FEMALE
Qualification : Any Graduates Good Communication
Job Description:
Together with my manager and my colleagues I work to support sales and convert visitors to customers by fulfilling the purpose of our function. I strive towards making people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return. I focus on our customers and seek (and act on) feedback YOU WILL: I ensure our customers are always in focus and strive to make them smile. I meet and serve our customers showing empathy and care. I am willing to listen and support them with an attitude based on the values. • I am a good ambassador for the store in all contact with our customers and I give them a good reason to return again and again. • I see my area through the eyes of our customers and I have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants. I then take action based on their input. I also give new ideas to my manager on how to continuously improve the meeting with our customers. • I know about the services offered in my store and use this knowledge to help customers. • I contribute to an easy buying process that will make it easy and convenient for our customers to shop in the store at all times throughout the day. • I work to ensure quality, freshness, efficiency and an appealing range presentation, for example by following set product sheets. • I am passionate about my products and actively learn about their content, origins and other benefits. I share this knowledge with my customers and colleagues. • I help and support colleagues when needed and I share my knowledge with them and encourage them to do the same. • I value my colleagues’ ways of working and I learn from those who work differently to me. • I take an active role in my team and co-operate when appropriate with colleagues in other area of the store. • I keep myself informed so that I can perform effectively. TOGETHER AS A TEAM: It’s about attracting visitors to the stores, encouraging store visitors to stay longer and enjoy more, making it fun for everyone, offering great food with quality at the lowest prices, giving visitors a tasty reason to return again and again, and providing co-workers with a chance to rest and re-charge.
Job Title: INSTALLERS
Department :
Salary Range :25000-30000
Experience : Exp – 0-5 Yrs
Gender : Male/ female
Qualification : Any Graduates Good Communication
Job Description:
The Kitchen Furniture Installer’s primary responsibility is to provide installation services of Kitchen furniture, accessories and appliances at the customer’s place or in the store. This has to be done by securing a high quality of installation skills as per the plan as finalized by the Kitchen/Home Planning Team through study instructions/manuals/invoices/plans, where appropriate, while utilising these craft skills in all areas of the store and/or at customer’s location. Also, by understanding the Concept, knowing the product range and providing simple, safe and cost-effective kitchen installation services of a high quality, while maintaining timelines of installation and meeting ‘First Time Right’. • Contributing to positioning the store as the first choice for home furnishing in your local market. • Based on the knowledge and understanding of basic kitchen installation you will follow the instructions and manuals as per the approved plan/design. Use this knowledge to Install the Kitchen in the best possible quality & present the product range. • Gain required knowledge to build confidence and desire to resolve customer complaints and deal positively and quickly with any issues they raise. Helpful and friendly in your approach to customer’s, always aiming for a win-win situation and for repeat business. • Actively listen to feedback from customers. Use knowledge of both the product and how the organization works, to offer solutions so that customers have a positive impression of products and services. • Work with your colleagues to ensure that the store is always in shape as new, whenever there is a need to support service activities in the store. Being always conscious of the importance of safety while installing Kitchen in the store or at the customer’s place. • Responsible for detecting efficient opportunities and applying solutions to decrease cost and increase customer satisfaction. • Reflecting the Brand identity by creating customer satisfaction in all areas. • Recording of information accurately in relevant systems so that this resulting analysis can be used to make improvements to the customer’s future shopping experience. • Understand the Concept, global solutions, tools and working methods and ensuring to use the appropriate manuals from Inter Systems to help optimize the customer’s experience. • Listening to feedback from customers when it is given and passing this on to the line manager. • Demonstrating a good understanding of policies, routines and procedures.
